Last updated: October 17, 2026
These terms apply when you visit myreasonwhybook.com or place an order. By placing an order, you agree to them. Please read them together with our Returns and Exchanges, Shipping Information and Privacy Policy pages, which are part of these terms.
Who we are
My Reason Why is a sole proprietorship.
Email: support@myreasonwhybook.com
Mailing address: 201 E Center St, Ste 112 PMB 3415, Anaheim, CA 92805
This address is for mail. It is not a store or an office open to the public. Please do not send returns to it unless we have authorized the return in writing.
Using this website
You may browse the site and buy products for your own personal use. Please do not misuse the site: do not try to interfere with it, gain unauthorized access, copy its content to use elsewhere, or use it for anything unlawful. We may limit or stop access to the site to protect it or our customers.
Our products and availability
We sell physical copies of the book My Reason Why and its companion workbook, the My Reason Why T-shirt, and The Complete My Reason Why Collection, which contains one book, one workbook and one T-shirt. We do not sell subscriptions, and we do not sell digital downloads.
Descriptions and photos are for illustration. Slight differences in color, trim or print between a screen image and the item you receive can occur. Products are available while supplies last. T-shirts are ordered in the size you choose. If we cannot supply an item you ordered, we will tell you and refund what you paid for it.
Orders and order acceptance
When you place an order, you are offering to buy the items in your cart at the prices shown. An order is accepted when we send you an order confirmation. We may decline or cancel an order, for example because an item is unavailable, a price was shown in error, we cannot ship to your address, or we suspect fraud. If we cancel an order after you have paid, we will refund the amount you paid.
Prices and payment
Prices are in US dollars. Shipping is a flat $11.99 per order, charged separately at checkout, however many items you order, and you see the amount before you pay.
Payment is processed by Stripe. You enter your payment details on the checkout page, and your card is charged when you place your order. We do not store your full card number. Stripe’s own terms and privacy policy apply to its processing of your payment information.
If we correct a pricing error, we will tell you before shipping, and you may choose to cancel the affected order for a full refund.
The Complete Collection and coupons. A coupon cannot be added on top of the Collection saving. You receive whichever is better, the Collection saving or your coupon, and a free-shipping code can be used together with the Collection saving. Your cart shows which one you are getting.
Shipping and fulfillment
We pack and ship every order ourselves, to street addresses in the 50 United States and Washington, D.C. only. We cannot ship to PO boxes, to APO, FPO or DPO military addresses, or to U.S. territories, and we do not ship outside the United States. Our checkout will not accept those addresses. Shipping is a flat charge per order, however many items it contains. Orders ship within 3 to 5 business days after payment is confirmed (weekends and holidays excluded). This is when your order ships, not a guaranteed delivery date. The items in one order ship together in one package. We send tracking details by email when your order ships. Full details are on the Shipping Information page.
Checking out
You check out as a guest. We do not offer customer accounts, and you do not create a password. We email you an order confirmation, and we email shipping and tracking updates. These order emails are about your order and are not marketing.
Marketing messages
We send marketing email (newsletters and promotions) only to people who have chosen to receive it, for example by checking an optional box at checkout or by signing up on a form. Buying from us does not sign you up. Every marketing email has an unsubscribe link, and you can also email support@myreasonwhybook.com to unsubscribe. Order and shipping emails are separate and continue for as long as you have an order with us.
We do not send text messages (SMS) at this time. If we ever offer them, we will ask for your separate, express agreement first, and agreeing to text messages will never be a condition of buying. Agreeing to one kind of message does not sign you up for another. Our Privacy Policy explains how we handle the information involved.
Final sales
All sales are final, except where returns or refunds are required by law. We do not give refunds or exchanges for change of mind or for ordering the wrong item, size or option. Our Returns and Exchanges page explains this in full, and it is part of these terms.
Cancelling an order
You may ask us to cancel an order before it ships by emailing support@myreasonwhybook.com with your order number. We accept cancellation requests before final packaging or carrier processing. Final packaging begins when we start packing your order, and once packing begins we can no longer guarantee that we can cancel it. We refund an approved cancellation to your original payment method. This does not affect any cancellation right the law gives you. Once an order has shipped, the final-sale policy applies, subject to the legal exceptions in our Returns and Exchanges policy.
Incorrect, damaged, defective or missing orders
If your order arrives incorrect, damaged or defective, or an item is missing or your package does not arrive, email support@myreasonwhybook.com with your order number and a description of the problem. Photos help for damaged, defective or incorrect items. We recommend you tell us within 7 days after delivery. This is a recommendation, not a deadline, and it does not limit any right you have under the law. If a carrier loses or damages your package and we can verify it, we replace the products at no additional charge to you, subject to applicable law. For a Complete Collection, we replace only the affected item when that is appropriate. We will review your report and tell you what we will do under the law and our Returns and Exchanges policy. Please do not mail anything to us until we authorize the return in writing.
Your responsibilities
You agree to give accurate order, contact and shipping information, to check your cart and address before you place the order, and to be at least 18, or to have a parent or guardian place the order.
Intellectual property and the content of our books
The text, cover design, artwork, images and other content of My Reason Why, the companion workbook, and this website are protected by copyright. The author owns the copyright in the book and the workbook. Buying a copy gives you ownership of that physical copy, not of the copyright in its content.
Without written permission, please do not copy, reproduce, scan, distribute, post online, or create new works from the original written content, except where copyright law allows it, such as brief quotations in a review. This does not limit your right to give away, lend or resell a legitimate physical copy that you own. Our names, logos and brand identifiers may not be used without permission.
Educational use
The book and workbook are for personal reflection and education. The book is a personal memoir. Neither is legal, financial, tax, insurance or medical advice, and no results are promised. Talk with a qualified professional before making decisions about money, insurance, wills or legal documents.
Limits on our liability
To the fullest extent the law allows, we are not liable for indirect, incidental or consequential losses arising from your use of this website or the products, and our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these terms limits any liability that cannot legally be limited, and nothing in these terms limits the rights you have under applicable consumer protection laws.
Your legal protections
Nothing in these terms takes away rights you have under California law, federal law, or the law where you live. If a part of these terms conflicts with a law that protects consumers, the law applies.
Customer service and disputes
If you have a concern, please email support@myreasonwhybook.com first with your order number and what went wrong, so we can try to fix it. If we cannot resolve it, you keep all of your legal rights, including the right to use small claims court or to contact a government consumer protection agency.
Privacy
How we handle your information is described in our Privacy Policy.
Governing law
These terms are governed by the laws of the State of California and applicable federal law.
Changes to these terms
We may update these terms by posting a new version with a new date. The version in effect when you place an order applies to that order.
If part of these terms is not enforceable
If a part of these terms cannot be enforced, the rest still applies.
Contact
My Reason Why
Email: support@myreasonwhybook.com
201 E Center St, Ste 112 PMB 3415, Anaheim, CA 92805